HVAC Mechanical
Services & Controls Contractor

What do you look for in a Heating, Ventilation and Air Conditioning Contractor?

A company that -

• Charges a fair market rate

TNE will not charge customers excessive rates as do some large national HVAC service providers and our customers who have service contracts fair even better. We constantly strive to be as efficient as possible and we work to keep our charge out rates as low as possible. We feel can best serve our customers and save them resources by putting them under our service umbrellas.

• Provides exceptional value for that market rate

You can rest assured that a qualified technician, tradesperson or engineer will be sent to your facility. Our billing is fair and easy to understand. If at any time you have a question, we will work with you until you get the answer you need.

• You can build a long term relationship with

TNE wants to be around for a long time. We are an old fashioned business that believes in doing the right thing. We do not get work to just make money, we get work to exceed our customer’s needs.

• Has depth . . . licensed technicians & tradesmen – professional engineers and accountable account managers

Don’t let TNE’s old fashioned business model fool you into thinking we are too small. Our technicians have over 150 years experience, if one of our techs needs some support, another tech will be available in real time. TNE has pipe fitters, welders, sheet metal and electricians trades people on the staff and available to support repairs, maintenance and project as required. Should more analysis be required TNE has a registered professional engineer on staff and a great relationship with several others. Our account managers are simply, accountable. These manager’s sole purpose is to facilitate the best possible relationship for all of our customers.

• Has business savvy and will be around for a long time

Too often great people with great performance and work ethic start up a company but unfortunately, they aren’t the best business people. TNE has people in place to ensure the business thrives and executes its business plan.

People who -

• Work safely and follow OSHA to the letter

Safety on the job is TNE’s number one priority. Any one who hires a contractor to work at their facility needs to have safety paramount. Occupational Safety Hazard Administration (OSHA) reportable accidents, damage to equipment and failure to follow procedures is something that no one needs to have occur at their site. You can rest assured that due to TNE’s focus on safety and training program our people are working safe.

• Enjoy their work

Perhaps the thing that makes a great company is that people are recruited who really like working in their chosen profession. This provides our customers with an energetic employee who will exceed your HVAC needs. Customers constantly send in their appreciation for our people and their positive, “can do” attitude.

• Are knowledgeable

We take great pride in our technicians’ knowledge base. You can be confident that when our personnel are on the job, they will be knowledgeable or rapidly get a hold of others in the company who can assist up to and including the owner himself coming to the site.

• Are creative . . . go beyond the norm

Because our technicians enjoy their work and are knowledgeable, they look to make improvements using all of the company’s resources. Our engineering people have developed cost saving solutions for many of our clients. These projects often times include attractive incentives from the utilities, thereby, significantly reducing the customer’s our of pocket costs and increasing the return on investment.

• Get the answers needed to completely resolve an issue

Often times typical technicians in the field do what they can to solve a customer need and can not complete the task. At TNE we ensure that the issue is resolved or a plan for resolution is in place prior to leaving the site. Our customers are given complete understanding of where there issues stand.

The BOTTOM LINE – “We got it”

One of our first industrial customers confided in us that they chose us because when we were called in for an issue and said, “we got it”, we took ownership of it, whatever it was and made it right.

They said that once we were on the scene, they could breathe a sigh of relief that person who showed up will do whatever it takes to solve the problem or come up with a plan to do so as fast as possible.

They felt confident that

• safety rules would be followed
• their internal customers such as manufacturing supervisors and lead persons would be consulted with when production was affected by HVAC related issues
• the job would be done right at a fair price
• if any challenges came up regarding performance or cost, a reasonable solution would be worked out
• if a call came in on the off shift, they could rest assured that building would be secured upon us leaving

The bottom line was that TNE was part of their team and a proven winner. Tasks could be delegated effectively and a high standard would be achieved. This allowed them to focus on the myriad of other issues that they facing in managing a manufacturing plant.

The plant engineer with over 25 years of maintenance engineering experience in U S Navy ship systems, commercial buildings and industrial processes stated, “when I have a contractor who says, “ I got it” and they take it and get it done to the last detail, that is as good as it gets . . . it is the highest honor there is for a contractor."